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 Bloomingfoods exists to serve our member-owners. This is not an easy task, it never has been. We currently have more than 7,000 active member-owner households and they represent a diverse mix of people with many different interests and priorities. How is it that we can possibly figure out how to serve our all of them?
There are many tools we employ, perhaps the most obvious being those that collect ideas and comments directly from you, our customers. Customer comment cards are a wonderful example of this, any time you are in the store you can fill one out and request a response to your inquiry. A great many of these are product requests, comments on great service that a customer received when in the store, suggestions for ways we can be more efficient or environmentally aware - but some are truly a peek into the the diversity and unique perspectives that represent our amazing community of member-owners. The very best suggestion I ever received was with regards to creating a company song that staff would sing together as they stretch and warm up before their shift each day. I still have this one hanging beside my desk as a reminder of the wonderful customers who shop our stores and how each one is unique and requires individual and personal attention. OH MY! So we are back to that question - how do we manage to serve the needs of more than 7,000 active member-owner households when they represent such wonderful and diverse interests. |
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Welcome! We have launched the new site for Bloomingfoods.
We decided to use an open source content management system, Joomla,
as the foundation upon which we hope to build a more vibrant and
interactive online presence. We started testing templates and finally
settled on one from RocketTheme - but it has been customized.
What you see on the site has been a collaborative effort. Many people have pitched in to make this happen and I am grateful for their efforts. I need to acknowledge three people who have made significant contributions to the project. Bob Flynn, our working member volunteer and webmaster, is
unbelievably dedicated and I am thankful for all the energy he has put
into making the site happen. Kyle Haskins
worked on the template for us. I think it is beautiful and I can't stop
looking at it. It is a wonderful opportunity to work with Kyle. Finally, I can not overlook my co-worker, Steve Stroup, who has been so supportive of the project
and very willing to learn Joomla. He has been creating content and filling
the site with great information. Last month he linked thousands of our e-news readers to the development site and it really got our
team
motivated to launch.
What a relief it is to have it out there. We have some issues to
resolve, things to get posted, but
I am so pleased with the new site. Within 6 minutes of it being published, we had a phone call from one of our members telling us how
beautiful it is. I am so thankful for that, amazed by that. We hope you visit often! Jenn Hileman, Systems and Planning Coordinator
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